Effective Date: 1 January 2025
Website: www.mobidrive.co.za
Company Name: MobiDrive

Introduction

MobiDrive  (“MobiDrive”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.mobidrive.co.za (the “Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information

When you interact with us, you may provide personal data including:

1. Full name
2. Email address
3. Contact number
4. Billing/shipping address
5. Business details (if applicable)
6. ID number (only where legally required)
7. Payment details (via secure third-party processors)

 Automatically Collected Information

When you access our website, we may collect:

1. IP address
2. Browser type and version
3. Operating system
4. Pages visited and time spent
5. Referring website
6. Cookies and other tracking technologies

How We Use Your Information

We use your information for the following purposes:

1. To process orders and provide services
2. To communicate with you (customer service, updates, promotions)
3. To improve website functionality and user experience
4. To comply with legal obligations
5. To analyze usage and trends
6. For fraud prevention and security

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember your preferences
• Analyze site traffic and behavior
• Enable advertising and remarketing campaigns (e.g., Google Ads, Facebook Pixel)

You may disable cookies via your browser settings, but this may affect the functionality of the Site.

Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers (e.g., payment processors, couriers)
• Business Partners (only with your consent)
• Legal Authorities when required to comply with laws or respond to legal processes
• Analytics and Advertising Partners under data protection agreements

Data Storage and Security

We take reasonable technical and organizational precautions to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure.

Your data is stored on secure servers and retained only for as long as necessary for the purposes outlined or as required by law.

Your Rights

Under POPIA (Protection of Personal Information Act) and other applicable laws, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, please contact us using the information below.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies independently.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will delete it immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Site after changes are made constitutes acceptance.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at:

MobiDrive
Email: jan@mobidrive.co.za
Address: Langenhoven Road, Klein Brak River, Mossel bay 6503
Website: www.mobidrive.co.za